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Chenab Job POrtal

How Digital Genei built a custom job portal and bespoke CRM for Chenab Engineering to streamline hiring, automate applicant tracking, and centralize workforce management.
Chenab Engineering Job Portal & CRM Case Study
Client Chenab Engineering Works & Foundries
Industry Manufacturing / Recruitment Tech
Location Faisalabad, Pakistan
Goal End-to-end recruitment automation
Duration 4 Months

Client Overview

Chenab Engineering Works & Foundries is a cast iron foundry based in Faisalabad, Pakistan, with a growing workforce and a constant need to hire skilled technical and administrative staff. Their hiring process was run almost entirely by hand — CVs collected over email and WhatsApp, interviews scheduled by phone, and candidate status tracked in scattered spreadsheets. Chenab partnered with Digital Genei to design and build a full-stack Job Portal with an integrated recruitment CRM, covering everything from the job listing to the final interview, in one platform.

The Challenge

Chenab's HR team was doing the work of a modern recruitment system with none of the tools. Digital Genei's audit identified five bottlenecks slowing down every hire:

#Problem IdentifiedBusiness Impact
01No centralized job portal — vacancies posted ad hoc across platformsInconsistent applicant flow and no single source of open roles
02Applications and CVs scattered across email inboxes and WhatsApp chatsCandidates lost or forgotten between stages, slower shortlisting
03Interview scheduling done manually by phone call, with no video optionHigh back-and-forth, frequent double-bookings, and no way to interview remote candidates
04No automated candidate communicationSlow, inconsistent updates hurt candidate experience and employer brand
05No CRM or reporting on hiring pipelineManagement had no visibility into time-to-hire or bottlenecks

Strategy Implemented

Digital Genei designed and developed a complete front-end job portal backed by a full custom backend and recruitment CRM — with email automation, WhatsApp automation, and built-in online interviews handling everything end-to-end, from application to offer.

FRONTEND DEVELOPMENT
Candidate-Facing Job Portal
Live job listings & one-click apply
A branded, mobile-friendly portal where candidates browse open roles, view requirements, and apply directly with CV upload — replacing scattered postings with one central destination.
BACKEND DEVELOPMENT
Full Custom Backend & Admin Panel
Role-based access for HR & management
A secure backend powering job postings, applicant records, document storage, and role-based dashboards for HR staff and department managers.
RECRUITMENT CRM
End-to-End Candidate Pipeline
Applied → Shortlisted → Interview → Hired
A purpose-built CRM tracking every candidate through each pipeline stage, with notes, status history, and a full audit trail per applicant.
EMAIL AUTOMATION
Automated Candidate Emails
Instant, status-triggered messaging
Automatic emails for application received, shortlisting, interview invites, and offer or rejection notices — triggered directly from CRM status changes.
WHATSAPP AUTOMATION
Instant WhatsApp Notifications
Higher open & response rates than email alone
WhatsApp-based alerts for interview reminders, rescheduling, and status updates — matching how candidates in the local market actually prefer to communicate.
INTERVIEW SCHEDULING
Automated Calendar Scheduling
Self-service slot booking & reminders
Candidates pick available interview slots directly from CRM-generated links, with automatic reminders and one-click rescheduling — eliminating manual back-and-forth calls.
ONLINE INTERVIEWS
Built-In Video Meeting Tool
No third-party meeting app needed
Video interview functionality built directly into the platform, so HR can meet candidates — including remote applicants — without leaving the portal or juggling external meeting links.

The New Design Direction

Alongside the platform build, Digital Genei developed a new mockup for the job portal's candidate-facing interface, carrying the same end-to-end workflow — apply, get notified, interview online — into a cleaner, more focused layout.

Chenab Engineering job portal redesigned mockup

Newly developed job portal mockup — built on the same backend and CRM structure as the live platform, with clearer separation between job listings, application status, and the built-in interview tool. Every section is coded to plug straight into the existing CRM data, so no part of the A-to-Z workflow needs a separate system.

The Results

Within 4 months of launch, Chenab Engineering's hiring process went from fully manual to fully automated end-to-end — with HR able to see and manage every candidate, and meet them online, in one place:

57%
Faster Time-to-Hire
75%
Less Manual HR Admin Work
100%
Applications Centralized in CRM
81%
Candidate Response Rate (WhatsApp)
75%
Fewer Interview No-Shows
MetricBeforeAfterGrowthVisual
Avg. Time-to-Hire21 days9 days57%
Manual HR Admin Hours / Week25 hrs6 hrs76%
Candidate Response Rate32% (email only)81% (WhatsApp + email)153%
Interview No-Show Rate28%7%75%
Applications Tracked CentrallySpreadsheets & email100% in CRM—

Performance comparison — before vs after Digital Genei build (baseline = 1)

Why It Worked

Chenab Engineering's hiring process proves that even traditional manufacturing businesses gain immediately from purpose-built recruitment software — especially when communication matches how candidates actually respond, and interviews can happen without leaving the platform.

🖥️
One portal, one pipeline
Bringing job postings and applications into a single portal and CRM eliminated the scattered spreadsheets and inbox searches that used to slow every hire.
📧
Email automation for consistency
Status-triggered emails meant every candidate got a timely, professional update — with zero extra effort from the HR team.
💬
WhatsApp where candidates actually are
Routing interview reminders and updates through WhatsApp lifted response rates well above email alone, cutting no-shows sharply.
📅
Self-service scheduling
Letting candidates pick their own interview slots removed the single biggest source of manual coordination work for HR.
🎥
Interviews without leaving the platform
A built-in video meeting tool meant HR could interview remote candidates directly from the CRM, with no external app or extra login.

What Chenab Engineering Said

"

Hiring used to eat up our entire week — chasing CVs over WhatsApp, calling candidates to schedule interviews, losing track of who we'd already spoken to. Now everything lives in one system, candidates get updates automatically, and we can even interview them online without leaving the platform.

— HR & Management Team, Chenab Engineering Works & Foundries